João Pedro Henriques
@joopedrohenriques
Flight attendant seeking part-time role to broaden skills and industry experience.
What I'm looking for
I am a dedicated flight attendant with current experience delivering high standards of safety and exceptional passenger service at Emirates. My background includes guest relations, personal assistance, event planning, and hospitality roles that developed my customer-service focus and operational reliability.
I have organized and executed public events such as the Madeira Flower Festival and the Atlantic Festival, and completed multiple internships across front and back office hotel operations, reinforcing my strengths in communication, sales, and problem solving.
I am seeking a part-time opportunity that allows me to transfer my hospitality and guest-experience skills into a new industry, grow professionally, and contribute positively to a team-oriented workplace.
Experience
Work history, roles, and key accomplishments
Flight Attendant
Emirates
Aug 2024 - Present (1 year 2 months)
Maintain the highest standards of safety and deliver outstanding service to every passenger on international flights, ensuring compliance with airline procedures and passenger satisfaction.
Guest Experience Personal Assistant
Savoy Palace Hotel - The Reserve
Nov 2022 - Jul 2023 (8 months)
Managed guest relations and provided personal assistant services for high-end clientele, coordinating requests and events to maintain premium service standards.
Event Planner (Intern)
Official Madeira Tourism Board (SRTC)
Mar 2022 - Jun 2022 (3 months)
Organized, planned, and executed the Madeira Flower Festival and Atlantic Festival, coordinating logistics, vendors, and schedules to deliver successful public events.
Cashier / Sales Assistant
Madeira Water Sports
Jul 2018 - Aug 2018 (1 month)
Attracted customers and handled sales transactions, provided product information, and processed payments while delivering attentive customer service.
Hotel Receptionist (Intern)
Baía Azul Hotel
Apr 2018 - Jun 2018 (2 months)
Managed check-in and check-out processes and supported front- and back-office operations, resolving guest inquiries to maintain service quality.
Hotel Receptionist (Intern)
Pestana Village & Miramar Hotel
May 2017 - Jun 2017 (1 month)
Supported front- and back-office functions including guest check-in/out and service inquiries, contributing to smooth daily hotel operations.
Education
Degrees, certifications, and relevant coursework
Coimbra Superior School of Education
Bachelor's Degree in Tourism, Tourism
2019 - 2022
Grade: 85%
Completed a Bachelor's Degree in Tourism with coursework focused on hospitality and tourism management.
Dr. Ângelo Augusto da Silva
Technical Course, Hotel Receptionist
2016 - 2019
Completed Basic Education and Secondary education and a Hotel Receptionist technical course focusing on front and back office operations.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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