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Jones Odo

@jonesodo

Customer Support Representative for e-commerce and travel, supporting customer inquiries and booking follow-ups.

Nigeria
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What I'm looking for

I'm interested in remote Customer Support, E-commerce Support, Travel Customer Service, and Virtual Assistant work, helping businesses deliver excellent customer experiences.

At Success Property Managers, I supported daily property operations through administrative coordination, record keeping, and communication. I organized client and property information and followed up on outstanding requests.

At PrimeRoute Travels and Logistics, I assisted with travel inquiries, booking information, and itinerary details, while following up on customer requests.

At Fresha, I supported a health and wellness campaign through customer outreach and communication with potential customers. I also followed up on customer and business requests.

At Kenoir Hair, I helped promote hair products, shared product information, and assisted with customer inquiries. I'm interested in supporting customer experiences through remote customer support, e-commerce support, travel customer service, and virtual assistance.

Experience

Work history, roles, and key accomplishments

PL

Travel Booking Assistant

PrimeRoute Travels and Logistics

Jul 2024 - Dec 2025 (1 year 5 months)

Assisted with travel-related inquiries, booking information, itinerary details, and follow-up communication. Helped organize customer information and follow up on outstanding requests.

GA

Travel Customer Service Representative

Global Wings Travel Agency

Oct 2023 - Jun 2024 (8 months)

Supported customer inquiries and shared travel and booking information. Helped organize customer records and communicated professionally to ensure clear and timely information.

ST

Travel Support Agent

SkyBridge Travels & Tours

Feb 2023 - Sep 2023 (7 months)

Supported routine customer service and travel information requests. Followed up with customers to keep communication clear and timely.

CL

Real Estate Operations Support

CW Real Estate Lagos

Feb 2023 - Sep 2023 (7 months)

Supported routine administration and organization of property-related information. Communicated with clients and colleagues professionally and helped coordinate follow-ups and scheduling.

Education

Degrees, certifications, and relevant coursework

University of Nigeria, Nsukka logoUN

University of Nigeria, Nsukka

Degree, Business Management

Pursued a degree in Business Management, completing studies in 2025.

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