Open to opportunities

Jonathan Obi

@jonathanobi

Message

I support customers and business operations through administration, virtual assistance, and social media management.

Nigeria

Message

What I'm looking for

I'm looking for an administrative, customer support, virtual assistant, or social media role where I can manage communications, documentation, schedules, customer enquiries, and digital workflows while supporting efficient business operations.

I've supported patients and visitors at Ancilla Catholic Hospital by answering enquiries, resolving concerns, managing records, and providing welcoming customer experiences.

At A3 Immigration Inc., I coordinated office documentation, maintained confidential client records, prepared reports, entered operational data, and followed up with clients to support timely submissions.

As a freelance Virtual Assistant and Social Media Manager, I managed email, schedules, research, project deliverables, digital documentation, and content across social platforms.

My experience also includes front-desk operations and sales support at First Baptist Bookshop. I use CRM tools, Google Workspace, Microsoft Office, Asana, Trello, Canva, and Meta Business Suite to keep work organized and responsive.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

Ancilla Catholic Hospital

Aug 2025 - Present (1 year 1 month)

Delivered professional support to patients and visitors, resolved concerns through active listening and empathy, and performed administrative duties including documentation and record management.

Customer Support Customer Relationship Management Problem Solving Documentation Records Management