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Jonathan Escalante

@jonathanescalante

I keep remote operations, customer support, and administrative workflows organized and moving.

Belize
Message

What I'm looking for

I'm looking for a remote role supporting U.S.-based teams with customer service, administrative coordination, CRM management, scheduling, and day-to-day operations. I value clear workflows, strong communication, and opportunities to learn new systems.

I've supported remote businesses for over five years through customer service, administrative coordination, scheduling, follow-up, CRM management, and documentation. I keep emails, calendars, customer inquiries, records, and workflow tracking accurate and organized.

At CoverAll Pest, I handled phone, email, and internal customer communications while coordinating service appointments and requests with technicians and internal teams. I also support e-commerce operations, including product listings, inventory-related tasks, and customer communication, and work comfortably with U.S.-based teams across time zones in English and Spanish.

Experience

Work history, roles, and key accomplishments

CP

Customer Service Representative

CoverAll Pest

Handled customer communications through phone, email, and internal messaging. Scheduled and coordinated service appointments and updated CRM records.

Education

Degrees, certifications, and relevant coursework

Jonathan hasn't added their education

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