Jonalyn GD

I am a dedicated General Virtual Assistant with a strong background in customer support and statistical analysis. My experience includes working with the Philippine Statistics Authority, where I collected and processed statistical data, managed email communications, and provided organizational support. My ability to oversee day-to-day operations and manage multiple tasks has been instrumental in ensuring efficiency and accuracy in my work.

In my previous role at Concentrix, I honed my customer service skills by handling inquiries through various channels, including email and chat. I excelled in tracking orders, processing returns, and maintaining a high level of communication with customers. My educational background in Secondary Education with a focus on Mathematics has equipped me with strong analytical and problem-solving skills, which I apply to my professional endeavors.