Looking for Customer Success /Customer Service Service / Customer support role. I am also open for Visa Sponsorship offers.
Jona Faye Sarceno
@jonafayesarceno1
I'm a remote Customer Success Specialist | Onboarding Specialist in a company based in Sta. Ana, CA.
What I'm looking for
My professional goals are to address the day-today needs and/or frustration encountered by clients and to care deeply of the clients to create a life-long partnership.
To align with the Company's goals and live by the Company Values.
I believe my genuine and splendid customer service, my passion to help and teach, problem-solving and decision-making abilities will support, and drive continued organizational success.
Experience
Work history, roles, and key accomplishments
Customer Success Specialist
LHP
• Onboard new and existing clients with basic setup as well as settings and configurations for website, Point-of-Sale and Mobile App
• Train clients how to use the platform, basic set up, setting and configurations, as well as walk them through on how to work on their loan applications
• Enable and set up integrations to their LOS and CRM tools.
• Build relationships with new and existing clients
Education
Degrees, certifications, and relevant coursework
Jona Faye hasn't added their education
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