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Johnny Ortega Jr

@johnnyortegajr

Administrative Virtual Assistant | Operations Coordinator | E-Commerce Specialist with 7+ years supporting global businesses remotely.

Philippines

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What I'm looking for

I'm seeking a long-term remote role as an Administrative Virtual Assistant, Executive Assistant, Operations Coordinator, or E-Commerce Operations Specialist, where I can support business operations through administrative support, CRM management, project coordination, customer service, documentation, and process improvement.

I'm an Administrative Virtual Assistant, Operations Coordinator, and E-Commerce Operations Specialist with 9+ years of experience supporting international businesses through administrative support, executive assistance, operations coordination, HR administration, customer service, and e-commerce management.

I help business owners reduce administrative workload, improve operational efficiency, and keep day-to-day operations running smoothly. My experience includes email management, calendar management, data entry, documentation, report preparation, CRM management, recruitment coordination, onboarding, payroll support, scheduling, project coordination, vendor communication, customer support, and process improvement.

On the e-commerce side, I have hands-on experience managing eBay, Etsy, Amazon, Shopify, WordPress, Shopee, and Lazada stores. My responsibilities have included product listing optimization, SEO keyword research, inventory management, pricing updates, order fulfillment, competitor research, and marketplace administration.

My technical background allows me to support both business operations and IT-related tasks. I'm proficient in Google Workspace, Microsoft 365, Excel, Word, Outlook, Teams, HubSpot CRM, Canva, Adobe Photoshop, AI productivity tools (ChatGPT, Claude, Google Gemini, Microsoft Copilot), and workflow automation. I also have experience with IT support, VoIP systems, pfSense/OPNsense network administration, and remote troubleshooting.

As a former business owner, I understand the importance of accuracy, communication, and delivering results. I take ownership of my work, learn new systems quickly, protect confidential information, and consistently deliver reliable, high-quality support with minimal supervision.

I'm currently seeking a long-term remote opportunity where I can contribute as an Administrative Assistant, Executive Assistant, Operations Coordinator, General Virtual Assistant, or E-Commerce Operations Specialist, helping businesses grow through organized systems, efficient processes, and dependable execution.

Experience

Work history, roles, and key accomplishments

Etsy Store Manager / E-Commerce Specialist

Freelance

May 2026 - Jul 2026 (2 months)

Managed end-to-end Etsy store operations, including product listings, inventory updates, customer communications, and order fulfillment. Optimized listings using keyword research, competitor analysis, and SEO, and created marketing assets with Canva and Adobe tools.

Etsy Product Listing Management Inventory Management Customer Communications order fulfillment Keyword Research Competitor Analysis SEO ChatGpt Canva Adobe Photoshop Photoroom

Owner / Operations Manager

JF PrinTek Digital Printing Services

Jul 2025 - Apr 2026 (9 months)

Founded and managed a digital printing business, overseeing daily operations, budgeting, supplier coordination, production planning, and customer service. Coordinated large-volume custom printing projects and prepared quotations, invoices, and production schedules.

Business Operations Budgeting Supplier Coordination Production Planning Customer Service Project Scheduling Quotations Invoicing Quality Control Documentation Client Relationship Management

Administrative Assistant

Maks DataTech

Jan 2022 - Mar 2025 (3 years 2 months)

Managed administrative operations including report preparation, confidential employee records, documentation, spreadsheets, and digital filing systems. Coordinated recruitment activities and supported payroll/HR administration with attendance records and policy documentation.

Administrative Support Reports Spreadsheets Digital Filing Systems Recruitment coordination Interview Scheduling Payroll Support Policy Documentation Vendor coordination Equipment Maintenance

Product Research and Data Entry Specialist

Maks DataTech

Jan 2021 - Jan 2022 (1 year)

Conducted product and market research by analyzing competitor pricing, product trends, and customer demand. Maintained product listings on WordPress and eBay while updating inventory levels, pricing, and product information using spreadsheets and reports.

Product Research Market Research WordPress eBay Product Listing Inventory Market & Pricing Updates Data Entry Spreadsheets

Real Estate Virtual Assistant

Rothman Home Team

Dec 2020 - Jan 2021 (1 month)

Created and distributed email marketing campaigns using Mailchimp to support lead generation and client engagement. Managed social media scheduling and edited/published real estate marketing content on Facebook and other digital platforms.

Mailchimp Email Marketing Social Scheduling Platforms Meta Business Suite Content Editing Digital Publishing

E-Commerce / Dropshipping Virtual Assistant

Freelance

Dec 2018 - Dec 2020 (2 years)

Managed day-to-day marketplace operations across Amazon, eBay, Shopee, and Lazada, including product listings, inventory updates, pricing, and order fulfillment. Performed product and competitor research and handled customer support for order issues and buyer inquiries.

Amazon eBay Shopee Lazada Product Listing Management Inventory Management Pricing order fulfillment Product Research Competitor Research Customer Support

Computer Technician / IT Support Specialist

Woodfields Consultants Inc.

Sep 2017 - Apr 2018 (7 months)

Installed, configured, and maintained computer hardware, software, and network devices while providing technical support to end users. Supported end-user troubleshooting and upkeep of IT systems.

IT Support Computer Hardware Installation Network Support end user support Troubleshooting

Sales Clerk / Operations Coordinator

Translucent Tempered Glass Corp.

Dec 2016 - May 2017 (5 months)

Supported daily sales operations and customer service while monitoring inventory and completing administrative tasks. Maintained accurate sales records to support operations.

Sales Operations Customer Service Administrative Support