Johnny Button
@johnnybutton
I automate Microsoft cloud identity security and endpoint operations with PowerShell.
United StatesWhat I'm looking for
I'm administering Microsoft 365, Entra ID, Exchange Online, SharePoint Online, and Intune for ClearCom IT Solutions' multi-tenant client base of approximately 250 organizations and 4,000 endpoints. I build PowerShell, Microsoft Graph, Exchange Online, and PnP PowerShell tools for access auditing, identity lifecycle work, compliance response, and operational reporting.
Previously, I served as sole IT owner at Skymap Games and Upland Capital Group, where I managed identity, endpoints, SaaS, infrastructure, security operations, Intune, Windows Autopilot, and Jira Service Management. My background also includes production support for enterprise banking customers and Tier 1-3 telecommunications troubleshooting.
Experience
Work history, roles, and key accomplishments
Desktop Support Engineer
ClearCom IT Solutions
Oct 2024 - Present (1 year 10 months)
Administered Microsoft 365, Entra ID, Exchange Online, SharePoint Online, and Intune across a multi-tenant MSP client base. Developed PowerShell and Graph automation for identity lifecycle, access auditing, and compliance response.
IT Manager
Skymap Games
Nov 2022 - Oct 2023 (11 months)
Served as sole IT owner for a distributed game studio, managing identity, endpoints, SaaS, infrastructure, and security. Developed IT policies and coordinated security platform deployments.
Senior Systems Analyst
Upland Capital Group
Aug 2021 - Nov 2022 (1 year 3 months)
Sole IT owner for an insurance organization, administering Microsoft 365, Entra ID, endpoints, and access. Designed Jira Service Management and implemented Autopilot and Intune policies.
Production Support Engineer
Bottomline Technologies
Jul 2019 - Jul 2021 (2 years)
Diagnosed and resolved production application issues for enterprise banking customers. Configured customer environments and supported onboarding for major financial institutions.
Technical Support Analyst
Cox Communications
Jan 2017 - Jul 2019 (2 years 6 months)
Delivered Tier 1-3 troubleshooting across telecommunications services and served as escalation point for complex incidents. Documented findings and resolutions for customers and peers.
Claims Administrator
Narragansett Bay Insurance Company
Oct 2015 - Jan 2017 (1 year 3 months)
Provided accurate first-notice-of-loss intake and clear communication during time-sensitive customer situations.
Education
Degrees, certifications, and relevant coursework
New England Institute of Technology
Bachelor of Science, Software Engineering
Bachelor of Science in Software Engineering from New England Institute of Technology, completed in May 2019.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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