John Lin

Oversaw the global credit, collections, and billing department for AM and APAC regions, engaging directly with key stakeholders at major financial institutions and asset managers. Successfully reduced DSO to below 64 days by implementing effective models and proactively managing client accounts and billing processes.

Managed collections by analyzing key performance indicators such as average days to pay and payment trends to identify business changes impacting performance. Conducted thorough credit reviews for new and existing commercial customers, interpreting financial metrics to assess credit worthiness and overall business health.

Maintained a credit portfolio of over 500 customer accounts, consistently achieving past due and collection metrics. Performed detailed credit reviews for new and existing customers, analyzing financial and trade information to determine credit worthiness. Developed a deep understanding of customer businesses to effectively assess credit risk and identify root causes of delinquencies.

Conducted professional collection calls and managed email communication for a high volume of accounts. Performed credit investigations on new and existing accounts based on value thresholds. Collaborated effectively with Account Executives to resolve discrepancies and manage billing adjustments.

Pursued advanced studies in business administration, focusing on strategic management, finance, and marketing. Developed leadership skills and a comprehensive understanding of global business practices.