John Laurence Perez
@johnlaurenceperez
I support customers and executives through virtual assistance, medical systems, and technical troubleshooting.
PhilippinesWhat I'm looking for
I'm currently an Executive Virtual Assistant at The VA Hub PH, bringing energy, optimism, and a strong sense of purpose to my work.
Previously, I supported customers at Concentrix India & Southeast Asia while handling multiple medical systems. My customer service background also includes banking credit accounts, fraud prevention, prepaid phone accounts, and basic troubleshooting.
At VXI Global Solutions, I provided technical support for internet, cable, and phone issues for a telecommunications company. I hold a BA in Language and Literature from the University of the Philippines - Baguio and am motivated by personal growth and helping others succeed.
Experience
Work history, roles, and key accomplishments
Provided executive support as a virtual assistant, managing administrative tasks and facilitating communication.
Currently handling multiple medical systems
Technical Support for a telecommunications company that includes support for Internet, cable and phone issues.
Customer Service with technical knowledge to assist customers with their prepaid phone accounts as well as basic troubleshooting..
Customer Service Representative role that supports banking customers with their credit account, fraud prevention and card issues.
Education
Degrees, certifications, and relevant coursework
University of the Philippines - Baguio
Bachelor of Arts, English Language and Literature, General
2011 - 2018
Pursued a Bachelor of Arts in Language and Literature, focusing on English Language and Literature, General.
University of the Philippines - Baguio
BA Language and Literature, English Language and Literature, General
2011 - 2018
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
Interested in hiring John Laurence?
You can contact John Laurence and 90k+ other talented remote workers on Himalayas.
Message John LaurenceGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
