JEjohngilbert eisma
@johngilberteisma
Customer service representative with 3+ years of experience
PhilippinesWhat I'm looking for
As a dedicated customer service representative, I have honed my skills in providing exceptional support to clients in the health and dental insurance industry. With over 3 years of experience, I have developed a strong understanding of medical and dental benefits, claims processing, and premium payment assistance.
My most recent roles at Sutherland Global Services and Sitel Philippines have equipped me with the ability to effectively communicate with clients, resolve issues efficiently, and provide accurate information on benefits and claims. I take pride in being a team player, fast learner, and diligent in my work.
In addition to my professional experience, I am also skilled in video editing and enjoy cooking and traveling to local destinations in my free time.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Sutherland Global Services
Jul 2022 - Nov 2022 (4 months)
Provided medical benefits and claims information, assisted with paying monthly premiums for members, and provided prescription benefits.
Customer Service Representative
Sitel Philippines
Feb 2020 - Jun 2022 (2 years 4 months)
Provided dental benefits and claims information, and checked pre-authorizations.
Education
Degrees, certifications, and relevant coursework
johngilbert hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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