John Cyrus Guilatco
@johncyrusguilatco
Customer service professional specializing in HIPAA-compliant, multi-channel healthcare support.
ZimbabweWhat I'm looking for
I’m a Customer Service Representative and Healthcare Account Specialist focused on HIPAA-compliant support across multiple channels. I provide customer care through chat, SMS, and email with a remote-ready mindset.
In my current experience as a Customer Service Specialist at NEXTVAS INC, I support healthcare account needs while working within CRM workflows and handling billing-related responsibilities. I aim to resolve issues clearly, efficiently, and with compliance in mind.
I bring a service-first approach to healthcare customer interactions, combining multi-channel communication with CRM and billing support to help customers get the answers they need.
Experience
Work history, roles, and key accomplishments
Customer Service Specialist
Provided customer service support for healthcare accounts, including multi-channel assistance and HIPAA-compliant handling. Managed customer interactions using CRM and supported billing-related workflows.
Education
Degrees, certifications, and relevant coursework
John Cyrus hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
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