John Christopher Cagbay

I am a dedicated call center representative with eight years of professional experience in delivering exceptional customer service. My approach is rooted in empathy, patience, and a strong understanding of customer needs, allowing me to provide effective solutions that ensure satisfaction and resolve conflicts efficiently.

Throughout my career, I have honed my skills in troubleshooting various technical issues, including account and billing inquiries, as well as internet, cable, and phone service problems. My ability to multitask and utilize my computer skills has enabled me to manage customer interactions effectively, ensuring that each customer feels valued and understood.