John Boke
@johnboke
Motivated IT specialist skilled in IT support, web development, and data annotation.
KenyaWhat I'm looking for
I am a motivated, detail-oriented IT specialist with hands-on experience in IT support, web development, and data annotation for AI/ML projects.
I provide remote digital administrative support, troubleshoot software and system issues, and assist clients with account setup and configuration.
As a data annotator, I have labeled images, audio, and text at scale using tools like Labelbox, CVAT, Supervisely, and Diffgram while maintaining high accuracy and consistency.
I also have experience in customer support, basic front-end web work (HTML, CSS, JavaScript), and project documentation, and I am available for remote work in the Nairobi timezone.
Experience
Work history, roles, and key accomplishments
Virtual Assistant & IT Support
Freelance
Jan 2023 - Present (3 years 1 month)
Provide digital administrative support and IT troubleshooting for remote clients, including email/calendar management, software installation, and configuration while maintaining high data accuracy.
Data Annotator
Freelance
Jan 2023 - Present (3 years 1 month)
Labeled images, audio, and text for ML datasets following annotation guidelines, maintaining high accuracy and performing quality checks using industry annotation tools.
Customer Support Assistant
Technova Solutions
Jan 2022 - Dec 2023 (1 year 11 months)
Responded to customer inquiries via email and chat, logged and escalated technical issues, and improved customer satisfaction through clear communication and timely follow-up.
Junior Web Assistant
WebTech Digital
Jan 2021 - Dec 2022 (1 year 11 months)
Assisted in developing and maintaining websites using HTML, CSS, and JavaScript, performed basic debugging, content updates, and supported version control and testing.
Education
Degrees, certifications, and relevant coursework
MUMount Kenya University
Bachelor of Science, Information Technology
2024 -
Enrolled in a Bachelor of Science in Information Technology program at Mount Kenya University, pursuing core IT, programming, and systems coursework.
Isibania Boys High School
Kenya Certificate of Secondary Education (KCSE), Secondary Education
Completed the Kenya Certificate of Secondary Education (KCSE) with general secondary education coursework.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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