Cyprian Mang'ong'o

I am a results-driven IT professional with a Bachelor of Science in Information Technology and hands-on experience in remote online services, technical support, and network systems. I deliver accurate, fast-turnaround work across data entry, AI model training, and digital content tasks.

As an independent online contractor, I have performed high-volume data entry, customer support via chat and email, content writing and proofreading, and participated in AI labeling and model feedback on platforms such as Remotasks. In a prior IT support internship I resolved hardware, software, and network issues, managed user accounts, and helped document recurring problems to improve service efficiency.

I am self-motivated, detail-oriented, and a strong communicator who adapts quickly to new tools and workflows. I leverage tools like Trello, Google Workspace, Microsoft Office, Zendesk, and common AI annotation platforms to meet deadlines and maintain high quality in remote roles.