JVJohn Arant V
@johnarantv
Dedicated maintenance technician with extensive customer service experience.
United StatesWhat I'm looking for
I am a dedicated maintenance technician with a strong background in customer service and technical support. Over the years, I have honed my skills in various roles, including as a Patient Support Representative and Inbound Sales Representative, where I developed a keen ability to address customer needs efficiently and effectively.
My recent experience as a Maintenance Supervisor and HVAC Technician has equipped me with the technical expertise to manage and maintain over 450 apartment units. I take pride in my attention to detail and problem-solving skills, ensuring that all maintenance tasks are completed to the highest standards. I am passionate about providing excellent service and support to both clients and colleagues.
Experience
Work history, roles, and key accomplishments
Maintenance Technician and Maintenance Supervisor
Waypoint Residential/ Asset Living
Aug 2024 - Present (10 months)
Maintained functionality of property's plumbing, electrical, HVAC, and grounds for over 450 units. Managed work orders, preventative maintenance, and all associated paperwork, including electrical troubleshooting and appliance maintenance.
Maintenance Technician and Maintenance Supervisor
Waypoint Residential/Asset Living
Aug 2024 - Present (10 months)
Maintained functionality of property’s plumbing, electrical, HVAC, and grounds for over 450 units. Managed work orders, preventative maintenance, and all involved paperwork, including electrical troubleshooting and blueprint reading.
Customer Service Representative
The Wellness Company
May 2024 - Present (1 year 1 month)
Responded to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat and email format. Received inquiries from a queue, documented customer interactions, and input tickets.
Customer Service Representative
The Wellness Company
May 2024 - Present (1 year 1 month)
Responded to customer inquiries regarding online merchandise, orders, product questions, or problems via live chat and email. Managed inquiries from a queue, documented customer interactions, and inputted tickets.
Maintenance Supervisor & HVAC Technician
North Augusta Apartment Group
Oct 2023 - Present (1 year 8 months)
Provided comprehensive maintenance for 88 apartment units, property, and amenities, covering electrical, plumbing, carpentry, masonry, construction, appliances, and machines. Served as the sole maintenance worker for the entire property.
Maintenance Supervisor & HVAC Technician
North Augusta Apartment Group
Oct 2023 - Present (1 year 8 months)
Provided comprehensive maintenance for 88 apartment units, property, and amenities, covering electrical, plumbing, carpentry, and appliance repairs. Served as the sole maintenance worker for the entire property, applying skills in HVAC equipment and commercial refrigeration system installation.
Inbound Sales Representative
Wide Open West, Inc.
Jan 2023 - Present (2 years 5 months)
Took inbound calls from potential customers interested in setting up internet service. Made sales and provided product or service recommendations tailored to client needs.
Inbound Sales Representative
Wide Open West, Inc.
Jan 2023 - Present (2 years 5 months)
Took inbound calls from potential customers interested in setting up internet service. Made sales and provided recommendations for products or services to better suit client needs.
Member Services Representative
Sitel
Sep 2019 - Present (5 years 9 months)
Answered inbound calls, performing duties of an over-the-phone bank teller for PSCU clients. Handled money transfers, balance checks, and managed loan approval and status inquiries.
Member Services Representative
Sitel
Sep 2019 - Present (5 years 9 months)
Answered inbound calls to perform the duties of an over-the-phone bank teller for the client PSCU. Handled money transfers, balance checks, and loan approval/status inquiries.
Patient Care Representative
Teleperformance
Oct 2018 - Present (6 years 8 months)
Responded efficiently and accurately to pharmacy customer callers, explaining solutions and ensuring client satisfaction. Performed essential pharmacy technician duties over the phone.
Patient Care Representative
Teleperformance
Oct 2018 - Present (6 years 8 months)
Responded efficiently and accurately to pharmacy customer callers, explaining possible solutions and ensuring client satisfaction. Performed basic pharmacy technician duties over the phone.
Patient Support Representative/Virtual Pharmacy Tech
Sitel
Oct 2017 - Present (7 years 8 months)
Fielded support calls, chat, email, and other communication from users with inquiries regarding pharmacy prescriptions and related concerns. Assisted in placing orders, contacting physician offices, and finding missing orders while processing payments.
Patient Support Representative/Virtual Pharmacy Tech
Sitel
Oct 2017 - Present (7 years 8 months)
Fielded support calls, chat, and email from users regarding pharmacy prescriptions, refills, and pricing. Assisted with placing orders, contacting physician offices, and resolving issues like missing orders and payment processing.
Education
Degrees, certifications, and relevant coursework
Augusta Technical College
GED, General Studies
Received a General Education Development (GED) credential from Augusta Technical College.
Augusta Technical College
GED, General Education
Received a General Education Development (GED) credential from Augusta Technical College in 2016. This credential signifies high school equivalency.
Availability
Location
United StatesAuthorized to work in
Interested in hiring John?
You can contact John and 90k+ other talented remote workers on Himalayas.
Message JohnFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
