Gsxr Brae

Perform preventative maintenance and repair of hybrid fiber coax (HFC) network components per engineering standards, verify as-built documentation, and install/replace coax, actives, passives, and grounding systems.

Managed accounts receivable by creating and sending invoices, processing payments, maintaining client accounts, and resolving billing inquiries to ensure accurate financial records and timely collections.

Handled customer service inquiries from members and providers, researched and resolved pharmacy benefit issues, assisted members with program use, and documented cases in a common database.

Performed pest control treatments and inspections for residential and commercial clients, applying safety protocols and documenting service actions to resolve infestations and prevent recurrence.

Operated automated equipment to process loose and bagged coin into rolled denominations for customer shipments, maintained machine hoppers, and followed production quality procedures.

Performed conductor duties supporting rail maintenance operations, coordinating crews and equipment to ensure safe and efficient track work and train movements.

Completed High School diploma with coursework in computer and nursing-related subjects from June 2011 to May 2014.