Johan Garcia
@johan_garcia
I support customers and financial processes with empathy, accuracy, and compliance.
Dominican RepublicWhat I'm looking for
I've supported financial advisory and credit application assessments at Scotia GBS, contributing to process improvements and compliance.
At Alorica DR, I maintained high customer satisfaction through professional, empathetic service while supporting employee onboarding and training.
I bring over three years of customer care experience, including banking and database administration, backed by marketing education and advanced Excel training.
Experience
Work history, roles, and key accomplishments
I Provided financial advisory and assessed credit applications, supporting process improvements and compliance
Provided customer service support and training assistance, achieving high customer satisfaction scores through professionalism and empathy. Assisted with employee onboarding and multitasking support.
Education
Degrees, certifications, and relevant coursework
INFOTEP
Certification, Information Technology
2024 - 2026
Pursuing Microsoft 365 certification and Advanced Excel certification to enhance technical proficiency.
Politécnico San José
Bachelor, Marketing
2018 - 2022
Completed a Bachelor's degree with a major in Marketing, developing strong creative and analytical skills.
Availability
Location
Dominican RepublicAuthorized to work in
Salary expectations
Social media
Job categories
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