Joel Abad
@joelabad2
Technical writer with 10+ years in SaaS, AI, blockchain, and automotive software.
What I'm looking for
I am a highly organized technical writer with over a decade of experience producing internal and customer-facing documentation across automotive software, SaaS, and blockchain domains. I train AI models, author help articles, video scripts, training manuals, and landing page content while managing documentation systems and workflows.
My recent roles include AI Trainer for Tagalog and Japanese content, where I reviewed over 2,000 prompts and responses to improve model accuracy and safety, and Technical Writer at BlockCerts where I authored 60+ help articles, 38 video scripts, and multiple training manuals. I routinely collaborate with distributed teams and use tools such as RoboHelp, HelpNDoc, Asana, Figma, and Grammarly to maintain consistent, high-quality output.
I bring a background in software engineering and QA, translation experience, and curriculum development, enabling me to explain complex technical concepts clearly and adapt content for global audiences. I prioritize accuracy, clarity, and usability to help teams scale documentation and improve user outcomes.
Experience
Work history, roles, and key accomplishments
AI Trainer
Alignerr
Nov 2024 - Present (1 year 2 months)
Evaluated and produced high-quality Tagalog AI prompts and responses, reviewing 1,000+ items to ensure factuality, grammar, and guideline adherence while managing project timelines independently.
Freelance Translator
Amplexor
Apr 2006 - Present (19 years 9 months)
Provided project-based translation and proofreading between Japanese, English, and Tagalog since 2006, negotiating scope and deliverables for technical documentation projects.
AI Trainer
Remotasks
Jul 2023 - Mar 2024 (8 months)
Trained and evaluated Japanese-language AI outputs, reviewing 1,000+ prompts and responses for validity, safety, and presentation, and collaborated with international teams to improve training methodology.
Technical Writer
BlockCerts Blockchain
Aug 2021 - Feb 2024 (2 years 6 months)
Authored 60+ help articles, 38 video scripts, 5 training manuals and 20 webpages for BlockCerts DApps, trained MAIAi for marketing content, and managed documentation across global teams.
Technical Writer
Ezvid, Inc.
Jan 2020 - Jul 2021 (1 year 6 months)
Researched and wrote 147 product descriptions as video scripts for text-to-speech software, resolved 30+ content discrepancies and reported software bugs to improve product accuracy.
Technical Documentation Writer
Trilogy
Dec 2018 - Aug 2019 (8 months)
Edited and created 1,000+ knowledge base articles for 14 clients, resolved 60+ Zendesk tickets, and collaborated with global teams to deliver customer-facing and internal documentation.
Technical Writer
Valeo Japan Co., Ltd.
Feb 2015 - Jun 2018 (3 years 4 months)
Authored user manuals for testing tools and documented 20+ errors; performed white-box testing of ultrasonic sensors for Toyota and produced software testing documentation.
Technical Writer
Denso TEN Solutions
Oct 2001 - Aug 2005 (3 years 10 months)
Developed tooling to boost team productivity, created QA templates and naming conventions, and performed white- and black-box testing for MMW radar software across international teams.
Curriculum Developer
Systems Technology Institute
Jun 2000 - Mar 2001 (9 months)
Developed and revised IT curriculum and instructed 175 college students in multiple computer subjects including C programming, data structures, and web technologies.
Education
Degrees, certifications, and relevant coursework
American TESOL Institute
TESOL Certification, TESOL / English Language Teaching
2009 - 2009
Completed a TESOL certification program focusing on teaching English to speakers of other languages.
Tomas Claudio Memorial College
Bachelor of Science, Computer Science
Grade: Cum Laude
Graduated Cum Laude with a Bachelor of Science in Computer Science.
STI College Ortigas
Associate in Computer Science, Computer Science
Grade: With Honors
Completed an Associate in Computer Science with honors.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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