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Joel Abad

@joelabad2

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Technical writer with 10+ years in SaaS, AI, blockchain, and automotive software.

Philippines

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What I'm looking for

I seek a role where I can produce clear, user-focused documentation, collaborate with distributed teams, contribute to AI localization, and grow into documentation leadership.

I am a highly organized technical writer with over a decade of experience producing internal and customer-facing documentation across automotive software, SaaS, and blockchain domains. I train AI models, author help articles, video scripts, training manuals, and landing page content while managing documentation systems and workflows.

My recent roles include AI Trainer for Tagalog and Japanese content, where I reviewed over 2,000 prompts and responses to improve model accuracy and safety, and Technical Writer at BlockCerts where I authored 60+ help articles, 38 video scripts, and multiple training manuals. I routinely collaborate with distributed teams and use tools such as RoboHelp, HelpNDoc, Asana, Figma, and Grammarly to maintain consistent, high-quality output.

I bring a background in software engineering and QA, translation experience, and curriculum development, enabling me to explain complex technical concepts clearly and adapt content for global audiences. I prioritize accuracy, clarity, and usability to help teams scale documentation and improve user outcomes.

Experience

Work history, roles, and key accomplishments

Current

AI Trainer

Current

Alignerr

Nov 2024 - Present (1 year 2 months)

Evaluated and produced high-quality Tagalog AI prompts and responses, reviewing 1,000+ items to ensure factuality, grammar, and guideline adherence while managing project timelines independently.

AI Training Content Review Quality Assurance Prompt Engineering Localization Time Management Collaboration

Current

Freelance Translator

Current

Amplexor

Apr 2006 - Present (19 years 9 months)

Provided project-based translation and proofreading between Japanese, English, and Tagalog since 2006, negotiating scope and deliverables for technical documentation projects.

Translation Proofreading Technical Documentation Localization Quality Assurance

AI Trainer

Remotasks

Jul 2023 - Mar 2024 (8 months)

Trained and evaluated Japanese-language AI outputs, reviewing 1,000+ prompts and responses for validity, safety, and presentation, and collaborated with international teams to improve training methodology.

AI Training Quality Assurance Content Moderation Prompt Ranking Communication

Technical Writer

BlockCerts Blockchain

Aug 2021 - Feb 2024 (2 years 6 months)

Authored 60+ help articles, 38 video scripts, 5 training manuals and 20 webpages for BlockCerts DApps, trained MAIAi for marketing content, and managed documentation across global teams.

Technical Writing AI Assisted Writing HelpNDoc AsciiDoc Figma Cross Functional Collaboration

Technical Writer

Ezvid, Inc.

Jan 2020 - Jul 2021 (1 year 6 months)

Researched and wrote 147 product descriptions as video scripts for text-to-speech software, resolved 30+ content discrepancies and reported software bugs to improve product accuracy.

Product documentation Script Writing Research Bug Reporting Text To Speech seo writing Attention To Detail

Technical Documentation Writer

Trilogy

Dec 2018 - Aug 2019 (8 months)

Edited and created 1,000+ knowledge base articles for 14 clients, resolved 60+ Zendesk tickets, and collaborated with global teams to deliver customer-facing and internal documentation.

Knowledge Base Writing Zendesk Customer Support Technical Editing Documentation Strategy Ticket Resolution Content Management

Technical Writer

Valeo Japan Co., Ltd.

Feb 2015 - Jun 2018 (3 years 4 months)

Authored user manuals for testing tools and documented 20+ errors; performed white-box testing of ultrasonic sensors for Toyota and produced software testing documentation.

Technical Writing Software Testing White Box Testing Bug Documentation Automotive Software QA

Technical Writer

Denso TEN Solutions

Oct 2001 - Aug 2005 (3 years 10 months)

Developed tooling to boost team productivity, created QA templates and naming conventions, and performed white- and black-box testing for MMW radar software across international teams.

Technical Writing Software Development Test Automation MMW Radar C C++Code Review Cross Functional Collaboration

Curriculum Developer

Systems Technology Institute

Jun 2000 - Mar 2001 (9 months)

Developed and revised IT curriculum and instructed 175 college students in multiple computer subjects including C programming, data structures, and web technologies.

Curriculum Development Instruction C++ Programming Data Structures HTML CSS Teaching