Alvin Mañalac

Led remote content operations, managing editorial workflows, content strategy, and cross-functional projects. Built scalable content systems, expanded knowledge resources, coordinated contributors, optimized publishing processes, and improved documentation. Partnered with leadership, marketing, and business teams to align content initiatives with organizational goals and operational priorities.

Managed the company's website and social media presence, creating and publishing content that strengthened brand visibility and audience engagement. Maintained WordPress content, supported digital marketing initiatives, optimized website updates, and coordinated with stakeholders to ensure consistent messaging, timely execution, and alignment with business objectives.

Led content strategy and operations for a mission-driven media organization, overseeing editorial planning, workflow management, and contributor coordination. Built scalable content processes, improved documentation, managed publishing priorities, and collaborated across teams to deliver high-quality content aligned with organizational goals and audience growth.

Developed and executed content strategies that supported audience growth and organizational objectives. Researched topics, planned editorial content, optimized publishing workflows, coordinated with cross-functional teams, and improved documentation to ensure consistent, high-quality content delivery across digital platforms.

Researched breaking news, emerging trends, and credible sources to support content production and editorial planning. Verified information, organized research findings, monitored developing stories, and collaborated with content teams to ensure accurate, timely, and well-documented content that aligned with editorial standards and publishing priorities.

Supported social media operations by creating, scheduling, and publishing content across multiple platforms. Assisted with community engagement, content research, performance tracking, and campaign execution while collaborating with team members to maintain consistent brand messaging, improve audience engagement, and support marketing objectives.

Created engaging social media content that supported brand awareness and marketing campaigns across multiple platforms. Researched content ideas, developed copy and visuals, coordinated publishing schedules, monitored engagement, and collaborated with marketing teams to deliver consistent, audience-focused content aligned with campaign goals.

Managed collections systems and dialer operations, leading workflow optimization, performance monitoring, and cross-functional coordination. Analyzed operational data, improved reporting, implemented process enhancements, and partnered with technical and business teams to increase efficiency, support informed decision-making, and achieve operational goals.

Managed daily dialer operations, monitored campaign performance, and optimized workflows to improve operational efficiency. Analyzed performance data, maintained reporting accuracy, coordinated with operations and technical teams, and implemented system adjustments that supported business objectives, compliance, and data-driven decision-making.

Supervised centralized dialer operations, leading workflow execution, performance monitoring, and team coordination across multiple campaigns. Analyzed operational data, optimized dialing strategies, collaborated with technical and operations teams, and implemented process improvements that increased efficiency, strengthened compliance, and supported business objectives.

Managed daily dialer operations by monitoring campaign performance, configuring dialing strategies, and analyzing operational data. Collaborated with operations and technical teams to optimize workflows, improve reporting accuracy, maintain compliance, and support efficient, data-driven execution across multiple collections campaigns.

Supported recoveries dialer operations by managing campaign execution, monitoring performance, and optimizing dialing strategies. Analyzed operational data, maintained accurate reporting, coordinated with operations teams, and implemented workflow improvements that enhanced recovery performance, compliance, and overall operational efficiency.

Analyzed dialer performance and operational data to support campaign optimization and business objectives. Produced performance reports, identified trends, recommended workflow improvements, and collaborated with operations and technical teams to improve dialing efficiency, reporting accuracy, compliance, and overall operational performance.

Converted complex technical and academic documents into accurate, searchable digital records through detailed coding, transcription, and quality assurance. Maintained data integrity, standardized documentation, identified workflow improvements, and collaborated with team members to improve accuracy, consistency, and operational efficiency.

Grade: 2.5

Activities and societies: Focused on developing practical knowledge in computer systems, information technology, database concepts, software applications, and business computing. Completed coursework and projects emphasizing analytical thinking, structured problem-solving, information management, and technology-enabled business processes.

Completed post-baccalaureate studies to strengthen my foundation in computer technology and information systems. The program enhanced my understanding of software applications, databases, systems analysis, and technology-driven workflows, complementing my background in operations, documentation, process improvement, and digital content management.

Grade: 2.75

Activities and societies: Completed coursework in electrical engineering with an emphasis on mathematics, engineering sciences, circuit analysis, and technical problem-solving. Participated in laboratory work, technical projects, and collaborative activities that strengthened analytical thinking, structured decision-making, and systematic approaches to solving complex engineering challenges.

Earned a Bachelor's degree in Electrical Engineering, building a strong foundation in engineering principles, analytical thinking, systems analysis, and structured problem-solving. The program developed a disciplined, process-oriented mindset that continues to support my work in operations management, workflow optimization, documentation, and business systems.