Open to opportunities

Beyoncé Simpson

@beyoncesimpson

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Administrative professional with experience in providing high-level remote support.

Jamaica

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What I'm looking for

I am seeking a role that values organization and efficiency, with opportunities for growth.

I am a highly organized and detail-oriented Administrative & Executive Assistant with over 4 years of remote experience supporting C-level executives, directors, and senior managers across U.S.-based firms. My commitment to accuracy, discretion, and professionalism has allowed me to excel in roles that require high-level administrative support.

Throughout my career, I have developed strong skills in calendar and inbox management, travel coordination, and project coordination. At Ernst & Young, I delivered exceptional administrative support, managing complex calendars and coordinating travel logistics for C-suite executives. My experience at Medical Licensing LLC further honed my ability to maintain a high accuracy rate in credentialing, while my role at Sagility involved processing medication prescriptions with a focus on compliance and team productivity.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant

Current

Ernst & Young (EY)

Jan 2025 - Present (4 months)

Provided high-level administrative support to C-suite executives, directors, and senior leaders across departments and time zones. Managed complex calendars and inboxes, scheduled meetings, and coordinated domestic and international travel logistics. Utilized cloud tools like Google Workspace, MS Teams, and SharePoint to streamline collaboration and workflow efficiency.

Calendar Management Inbox Management Travel Coordination Google Workspace Microsoft Teams SharePoint Communication Time Management

Administrative Assistant/Credentialing Specialist

Medical Licensing LLC

Feb 2024 - Mar 2025 (1 year 1 month)

Processed medical licensing applications for physicians, NPs, and providers across all 50 states, maintaining a 99% credentialing accuracy rate. Communicated directly with providers, hospitals, and licensing boards to resolve issues efficiently. Utilized third-party platforms to streamline application submissions and track progress.

Credentialing Data Entry Problem Solving Communication Records Management Compliance

Administrative Assistant

Sagility

Oct 2021 - Oct 2024 (3 years)

Reviewed and processed over 150+ medication prescriptions daily with a 98% accuracy rate, ensuring compliance with insurance and pharmacy protocols. Trained new hires in internal systems and procedures, reducing onboarding time by 30%. Maintained detailed patient records and performed precise data entry into electronic health systems.

Data Entry Training Compliance

Customer Service Representative

Advantage Communication

May 2021 - Sep 2021 (4 months)

Achieved a 20% increase in first-call resolution rates by developing a comprehensive knowledge base for common inquiries. Provided technical support for internet, TV, and phone services, achieving a 98% resolution rate on first contact. Consistently met or exceeded performance metrics including average handle time and call volume.

Customer Service Technical Support Call Resolution Performance Metrics Communication Problem Solving Phone Contact Handling

Education

Degrees, certifications, and relevant coursework

Merl Grove High School, Jamaica

High School Diploma, General Studies

Grade: 9 CSEC Subjects Passed, 4 CAPE Units Passed (Unit 1)

Completed high school education, achieving proficiency in 9 CSEC Subjects. Successfully passed 4 CAPE Units (Unit 1), demonstrating strong academic performance.

University of Technology, Jamaica

Bachelor of Business Administration, Marketing and Administrative & Information System Management

Studied Marketing and Administrative & Information System Management, gaining comprehensive knowledge in business administration. Developed skills in information system management relevant to modern business environments.