Kimmone Pinnock

I coordinate patient appointments, clinical visit calendars, prescription refills, and daily medication schedules for Private Family Care in Saint Ann, Jamaica.

I maintain detailed health logs covering vitals, behavioral changes, and symptoms, using digital recordkeeping tools and spreadsheets to communicate updates accurately with healthcare providers. I also use active listening, therapeutic communication, and de-escalation techniques to maintain a calm, safe patient environment.

Previously at Bahia Principe, I handled multi-channel scheduling inquiries, booking updates, service requests, and client documentation while prioritizing confidentiality and high-quality care.