Joanne Pauline Mendoza

I am a highly skilled customer service and support professional with extensive experience in collections, email support, and data analysis. My ability to thrive in fast-paced environments has allowed me to consistently meet tight deadlines while maintaining high accuracy. I am recognized for my strong problem-solving skills and keen attention to detail, which I apply to deliver exceptional service to my clients.

Throughout my career, I have worked with reputable companies such as Keywords Studios Manila and Accenture, where I provided high-quality customer service and troubleshooting assistance. My role as a Data Analyst involved analyzing and reporting product malfunctions, ensuring processes were streamlined, and maintaining accurate reports. I am committed to continuous improvement and contributing to smoother support processes through personalized solutions.