Courtney Brown

As an Executive Assistant and Operations Coordinator with over 5 years of experience, I have honed my skills in supporting senior leadership within both healthcare and corporate environments. My expertise lies in managing complex calendars, budgets, and confidential documentation with precision and discretion. I take pride in my ability to increase operational efficiency by up to 30% through process improvements and proactive problem-solving.

In my current role at Reston Serenity Smiles, I manage executive and clinical team calendars, reducing conflicts by 40% and enhancing leadership focus time. My coordination of departmental meetings and vendor logistics has improved scheduling efficiency by 25%. I also maintain SOPs and internal documentation, which has significantly reduced audit preparation time and supported regulatory readiness.

Previously, at Starbucks, I led onboarding initiatives and developed training materials that standardized workflows and enhanced team performance. My commitment to operational clarity and efficiency has consistently driven results, making me a valuable asset to any organization.