Joanna Judah

I am an empathetic, articulate communicator with experience in customer service, content creation, and client relations. I solve problems with patience, emotional intelligence, and a customer-first mindset.

As a Customer Service Representative at GasFeel, I handle inquiries, complaints, and special requests with empathy and efficiency, create engaging online content, and maintain clear communication with parents and staff. I contributed to a 10% increase in WhatsApp status views and a 4% rise in engagement.

I completed my Senior Secondary Certificate and am currently pursuing Environmental Management and Toxicology at the Federal University of Agriculture Abeokuta while exploring remote opportunities in customer service. I am focused on expanding my skills in human resource management and client-facing support.

I am passionate about personal growth and contributing positively to user and client experiences. I bring adaptability, patience, and a solution-focused approach and am eager to join a supportive team where I can learn how businesses manage relationships with clients and staff.