OROwolabi Rebecca
@owolabirebecca
Detail-oriented Customer Service Rep who loves solving problems and creating great customer experiences remotely.
NigeriaWhat I'm looking for
I have a strong interest in helping people—whether through healthcare, customer support, or technology. My career path blends care and communication, and I’m working toward becoming a tech nurse. I love learning, meeting people from different backgrounds, and contributing to teams that value empathy and excellence.
Experience
Work history, roles, and key accomplishments
Marketing Analyst & Content Marketer
Nudgemedia Creativity Venture
Feb 2023 - Present (2 years 9 months)
Handled customer inquiries and prepared service reports to guide CX improvements, increasing engagement and satisfaction by 73% while monitoring KPIs to optimize response times and resolution.
Content Marketer & Social Media Marketer
Inter-Church Revival Mission
May 2022 - Oct 2025 (3 years 5 months)
Managed multi-channel customer interactions and implemented service strategies that boosted customer satisfaction by 55% and expanded client reach by 85%.
Content Strategist & Marketing Analyst
Moban Global
Sep 2023 - Jul 2024 (10 months)
Delivered customer support and analyzed feedback to improve satisfaction and retention, contributing to a 75% improvement in customer satisfaction while streamlining communication workflows.
Education
Degrees, certifications, and relevant coursework
St. Monica University
Bachelor of Nursing Science, Nursing Science
2021 - 2025
Pursuing a Bachelor of Nursing Science focused on clinical fundamentals, patient care, and professional practice.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Interested in hiring Owolabi?
You can contact Owolabi and 90k+ other talented remote workers on Himalayas.
Message OwolabiFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
