Looking for a job

Joana Correia

@joanacorreia1

Message

Strategic Senior Product Owner driving human-centered digital products.

Portugal

Message

What I'm looking for

I seek a senior product role where I can lead human-centered roadmaps, drive measurable outcomes, and cultivate collaborative, accountable product teams.

I am a Strategic Senior Product Owner with deep experience leading cross-functional teams to deliver digital products across automotive, telecommunications, and e-commerce sectors.

I translate strategy into actionable roadmaps, champion human-centered product development, and drive measurable business outcomes through data-driven decisions and continuous discovery.

I led Aftersales Customer Self-Service across 36 markets and 43 languages, contributed to platform scalability and reliability improvements, and earned Mercedes-Benz "Quality Excellence Award" nominations.

After a creative sabbatical, I return with renewed energy and a collaborative leadership style focused on team ownership, experimentation, and building lasting product and team culture.

Experience

Work history, roles, and key accomplishments

Senior Product Owner

Mercedes‑Benz.io

Aug 2021 - Apr 2024 (2 years 8 months)

Owned Aftersales Customer Self-Service vision and delivered solutions across 36 markets and 43 languages within one year, leading 15+ Agile team members and improving omnichannel journeys to reduce support calls and increase user satisfaction.

Product Strategy Agile Roadmapping Omni Channel Support Stakeholder Management Scalability Data Driven Decision Making

Product Owner

Mercedes‑Benz.io

Apr 2019 - Aug 2021 (2 years 4 months)

Modernized Seller Center platform by rebuilding core services and launching self-service UX, reducing seller onboarding time and operational friction while initiating integrated Order Management groundwork.

Product Management Scalability UX Design Order Management Onboarding Agile Cross Functional Collaboration Process Improvement

Product Manager

NOS SGPS

Sep 2016 - Mar 2019 (2 years 6 months)

Led process improvement programs that reengineered workflows and internal tools to cut onboarding time by 50% and delivered full-cycle transformation across Business Solutions Chain with measurable outcomes.

Reengineering Product Management Change Management Stakeholder Engagement

Interior Designer

Viterbo Interior Design

Nov 2015 - May 2016 (6 months)

Delivered three residential projects from brief to implementation on time and on budget, specifying products for implementation and securing approvals through clear presentations and feedback management.

Interior Design Project Management FF&E Specification Budgeting Procurement

Project Manager

Pininfarina Extra S.R.L.

Feb 2008 - Dec 2014 (6 years 10 months)

Managed 15+ design and architecture projects and led the CMF department, delivering award-winning solutions and overseeing trend research, material selection, sample management and FF&E documentation.

Project Management Trend Research material selection Creative Direction