JM User

At 21c Museum Hotel Cincinnati, I lead commercial and sales initiatives for a 156-room luxury lifestyle hotel, directing annual strategy, budgeting, forecasting, pace reporting, and account deployment.

I've led sales strategy across 21c Museum Hotel Cincinnati and Lexington, supported an ownership transition while maintaining client confidence, and managed annual group revenue goals exceeding $1.8M. I build relationships across corporate, entertainment, sports, association, nonprofit, and citywide business segments.

Earlier, I opened a standalone venue sales department at Columbia Hospitality, managed a $1.2M budget, and increased performance by 25%. At Kimpton Hotels & Restaurants, I increased private dining revenue by 70% in my first 90 days and exceeded banquet and catering revenue goals by 25% within six months.