jjt User

I am a motivated and customer-focused professional with experience in client support, clerical operations, and remote service delivery. My dedication to providing excellent onboarding experiences and supporting technology adoption has consistently resulted in high customer satisfaction. I am eager to contribute to a mission-driven organization while expanding my skills in customer success and technical support.

In my recent role as a Customer Experience Representative at Driasi, I provided high-volume customer support through live chat, phone, and email, efficiently resolving inquiries and guiding customers through online platforms. My ability to adapt quickly to new technologies and cloud-based tools has allowed me to maintain seamless service delivery, while my strong communication and problem-solving skills have supported diverse customer needs.

Previously, I worked as a Clerical Assistant at the Ministry of Labour, where I managed onboarding documentation processes and collaborated with internal teams to ensure efficient record-keeping. My experience as a Sales Clerk and Teaching Assistant has further honed my skills in customer engagement and support, making me a well-rounded candidate ready to take on new challenges.