Jiji Jitmongkonkul

I am an experienced hospitality professional with over 10 years managing restaurants and delivering inflight customer service. I have a proven record of driving customer satisfaction, implementing sales strategies, and managing staff across front- and back-of-house operations.

At Emirates Airline I provide leadership during emergencies, administer basic medical aid, deliver high-quality inflight service, and develop sales tactics to exceed passenger expectations. In prior restaurant roles I hired, trained, scheduled teams, resolved guest complaints, and improved sales and operational performance.

I work well independently and in teams, thrive under pressure, and focus on building lasting customer relationships and consistent service excellence. I seek opportunities where I can apply my hospitality operations experience to contribute to a dynamic, customer-focused organization.