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Saeed AhmadSA
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Saeed Ahmad

@saeedahmad6

I lead high-volume F&B operations, training teams and improving guest experiences across UAE hospitality venues.

United Arab Emirates
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What I'm looking for

I'm seeking an F&B Supervisor or Restaurant Supervisor opportunity where I can lead teams, strengthen service standards, improve guest experiences, and contribute to smooth, high-performing operations.

I'm currently leading daily shifts and training at Café de Palma in Creek Harbour, managing high-volume café operations, cash handling, billing accuracy, sales reporting, inventory, and supplier orders.

At Café Otantik Mediterranean Cuisine, I supervise front- and back-of-house coordination, coach teams, organize rosters and briefings, and use upselling strategies to support revenue and guest satisfaction.

My experience also includes Head Waiter roles with Otantik Restaurant, Avari Xpress Hotel, and Belmorris Hotels & Resorts, where I've maintained service, hygiene, presentation, and team-performance standards.

With more than six years in UAE hospitality and training in hospitality and tourism management, I'm focused on creating smooth operations and attentive guest service in fast-paced restaurant environments.

Experience

Work history, roles, and key accomplishments

CAFE de PALMA logoCP
Current

Customer Service Team Lead

Dec 2023 - Present (2 years 9 months)

Team Leader and Training Supervisor at Café de Palma, Creek Harbour.
Responsible for managing daily shifts and ensuring smooth café operations.
Handle cash management, billing accuracy, and daily sales reporting.
Deliver staff training focused on service excellence and brand standards.
Maintain high guest satisfaction through attentive service and problem-solving.
Oversee inventory control and coo

CAFÉ OTANTIK MEDITERRANEAN CUISINE logoCC
Current

Food And Beverage Supervisor

Jan 2023 - Present (3 years 8 months)

Supervised daily operations, ensuring smooth coordination between Front and Back of House staff. Conducted staff training, evaluations, and coaching to enhance service standards and teamwork. Monitored cash handling, reconciled daily transactions, and prepared accurate sales and financial reports. Organized pre-shift briefings, duty rosters, and checklists to maintain consistency and service quali

OTANTIK RESTAURANT logoOR

Head Waiter

Apr 2022 - Dec 2023 (1 year 8 months)

Head Waiter and Cashier at Otantik Mediterranean Cuisine with a commitment to excellence.
Oversee daily shift operations, ensuring smooth service and team coordination.
Manage cash handling, billing, and accurate daily sales reporting.
Deliver outstanding guest service with a focus on satisfaction and professionalism.
Conduct inventory checks and coordinate stock needs with the manager and team.
E

Avari Xpress Hotel logoAH

Head Waiter

Apr 2022 - Jan 2023 (9 months)

Assisted guests by answering questions as well as fetching and filling items as needed. Ensured prompt relay of menu changes and updates as well as the efficient execution of processes in the kitchen and the dining area. Performed food and restaurant cleaning operations in compliance with relevant health and hygiene standards. Obtained knowledge in the serving and captain roles. Facilitated the ef

Avari xpress Multan logoAM

Food and Beverage Captain

Sep 2020 - Jan 2021 (4 months)

I completed training in a food and beverage caption at Avari Xpress Multan.

DCE logoDC

Server

Sep 2020 - Jan 2021 (4 months)

Worked as Server at DCE.

The Arena Hotel logoTH

Food Server

Feb 2019 - Aug 2020 (1 year 6 months)

Worked as Food Server at The Arena Hotel.

Education

Degrees, certifications, and relevant coursework

CM

College of Tourism and Hotel Management

Bachelor's Degree, Computational Science

BU

Bahauddin Zakariya University

Postgraduate Degree, Hospitality Administration/Management

CM

College of Tourism &hospitality Management(COTHM)

Graduate diploma Hospitality and Tourism Management, Hospitality Administration/Management

2019 - 2020

CC

College of Tourism & Hospitality Management (COTHM)

Graduate Diploma, Hospitality Administration/Management

2019 - 2020

Pursued a Graduate Diploma in Hospitality and Tourism Management, focusing on hospitality administration and management.

BU

Bahauddin Zakariya University

Bachelor's computer science, Computer Science

2016 - 2018

Bahauddin Zakariya University logoBU

Bahauddin Zakariya University

Bachelor's Degree, Computer Science

2016 - 2018

Studied Computer Science, gaining foundational knowledge in computing and software development.

Tech stack

Software and tools used professionally

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