Looking for a job

orinaemi amachree

@orinaemiamachree

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I lead luxury concierge operations, VIP guest journeys, and revenue-driving service delivery in Dubai.

United Arab Emirates

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What I'm looking for

I'm looking for guest experience, concierge operations, VIP services, or luxury hospitality leadership roles where I can lead high-touch service delivery, coach teams, strengthen guest loyalty, and grow ancillary revenue.

I lead concierge operations at InterContinental Hotel Dubai Marina, coordinating personalized travel, reservations, transportation, and special requests for 200+ guests weekly. I've helped increase transportation sales by 33.7% through trusted, needs-based recommendations.

Across concierge, VIP lounge, and spa operations, I've grown spa revenue by 40%, coached service teams, resolved complex guest concerns, and maintained accurate CRM records. I bring discretion, commercial awareness, and culturally aware service to every guest journey.

Experience

Work history, roles, and key accomplishments

Current

Guest Experience Leader

Current

InterContinental Hotel Dubai Marina

Jun 2021 - Present (5 years 3 months)

Leads concierge operations for 200+ guests weekly, coordinating travel, reservations, and VIP services. Achieved 33.7% increase in transportation sales and 98% audit score through team coaching and service excellence.