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@jijiad09user
Award-winning administrative assistant with over 20 years of experience.
I am an award-winning Administrative Assistant with over 10 years of leadership experience and 20 years of professional experience in office management and various administrative roles. My talent for thinking outside the box allows me to handle business challenges positively, and I am eager to make a real impact by bringing a fresh perspective and a can-do attitude to the table.
In my most recent role as a Remote Administrative Assistant at Southern Property Rentals LLC, I successfully transitioned the company to remote work, achieving over 95% of all duties from home. I spearheaded initiatives that increased tenant satisfaction by 35% and administrative productivity by 25%. My previous experience includes supervising document collections at Chase Home Finance LLC, where I improved team productivity and morale through proactive issue resolution and team-building activities.
With a strong background in customer service, leadership, and digital literacy, I am committed to delivering exceptional administrative support and fostering positive workplace environments. I am excited to bring my skills and experience to a new opportunity where I can continue to grow and contribute.
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Work history, roles, and key accomplishments
Southern Property Rentals LLC
May 2020 - Jan 2025 (4 years 8 months)
Successfully transitioned a cross-functional team to remote work, achieving over 95% of duties from home. Managed diverse administrative tasks with a 99% success rate, improved tenant satisfaction by 35%, and increased productivity by 25% through meticulous financial management.
Chase Home Finance LLC
Oct 2016 - Feb 2020 (3 years 4 months)
Led the verification of title and mortgage documents with 100% accuracy. Enhanced team productivity by resolving issues proactively and organizing team-building activities, resulting in improved employee engagement and retention.
Avoyelles Women's Correctional Center
Jan 2006 - Jul 2016 (10 years 6 months)
Managed databases and maintained accurate records for over 200 inmates. Enhanced operational efficiency by 35% through technical support and upgrades, ensuring seamless communication and security within the facility.
Degrees, certifications, and relevant coursework
Certification, Nursing Assistance
Nursing Assistance Certification.
Certification, Medical Office Assistance
Medical Office Assistance Certification.
Associate's Degree, Business Administration
Associates Degree in Business Administration.
Software and tools used professionally
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