JhaMia Nobles
@jhamianobles
Dedicated health science graduate with strong customer service skills.
United StatesWhat I'm looking for
As a recent graduate with a Bachelor of Science in General Health Science from Florida Agricultural and Mechanical University, I have developed a strong foundation in health-related practices and customer service. My experience as a peer mentor has equipped me with the ability to support and guide others, fostering a collaborative environment that encourages academic success.
In my professional journey, I have worked in various roles that emphasize customer service and teamwork. Currently, I am employed at United Airlines, where I manage bookings and resolve customer concerns in a fast-paced environment. My previous experience as a flight attendant with Southwest Airlines honed my skills in conflict resolution and attention to detail, ensuring passenger safety and satisfaction. I am passionate about providing exceptional service and making a positive impact in every role I undertake.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
United Airlines
Oct 2024 - Present (9 months)
Respond to inquiries, manage bookings, and resolve customer concerns in a high-volume environment. Maintain accurate records and documentation of transactions.
Nail Technician
DesireMyNails/MyEverythingExperience
Jan 2022 - Present (3 years 6 months)
Clean, file, trim, polish and repair fingernails and toenails. Provide professional nail care services to clients.
Flight Attendant
Southwest Airlines
Jan 2021 - Oct 2024 (3 years 9 months)
Delivered high-quality customer service, safety briefings, and conflict resolution on flights. Maintained detailed reports and documentation post-flight.
Home Health Aide (HHA)
Hands Home Care
Mar 2022 - Sep 2022 (6 months)
Provided professional in-home health care services. Maintained client schedules, prepared reports, and managed appointments.
Patient Account Specialist
Tallahassee Memorial Health (TMH)
Jun 2021 - Dec 2021 (6 months)
Entered patient data into hospital systems; performed insurance verification. Coordinated with departments for patient admissions and scheduling.
Server/Bartender
Newk's Eatery
Feb 2020 - Feb 2022 (2 years)
Took and managed orders, supported POS systems, and aided with event coordination. Provided excellent customer service in a fast-paced environment.
Youth Counselor
The City of Orlando
May 2014 - Nov 2020 (6 years 6 months)
Scheduled events and supported administrative needs for after-school programs. Organized and supported documentation for youth programs and activities.
Education
Degrees, certifications, and relevant coursework
Florida Agricultural and Mechanical University
Bachelor of Science, General Health Science
Activities and societies: Rosen Dr. Phillips Scholarship, FAMU Peer Mentor
Pursued a Bachelor of Science in General Health Science. Participated in the Rosen Dr. Phillips Scholarship program and served as a FAMU Peer Mentor. Supported first-year students, took part in student meetings and training activities, and helped students achieve good academic results.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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