J H
@jh06
I support healthcare patients, resolve billing issues, and improve client service operations.
What I'm looking for
At ELEVATE PFS, I serve as the primary patient contact, helping people navigate their healthcare journey while resolving billing inquiries and coordinating claim documentation with insurance providers.
I've also led onboarding, recruitment, scheduling, and compliance work at Betterelief Care Home Health, and drove inside sales, quoting, client relationships, and business development at JWL Profiling. Across healthcare, HR, sales, social services, and administration, I bring 10+ years of customer communication, high-volume case handling, and cross-functional service delivery experience while pursuing a Bachelor of Science in Software Engineering.
Experience
Work history, roles, and key accomplishments
Eligibility Specialist
ELEVATE PFS
Jun 2025 - Present (1 year 2 months)
Served as the primary point of contact for patients, providing assistance and support throughout their healthcare journey. Collaborated with internal teams and insurance providers to resolve billing inquiries and obtain necessary documentation for claim processing.
Education
Degrees, certifications, and relevant coursework
Columbia College
Bachelor of Science, Software Engineering
2026 -
Pursuing a Bachelor of Science in Software Engineering with a focus on AI Automation Specialist.
Thompson Rivers University
Bachelor's degree, Social Work
Completed a Bachelor's degree in Social Work.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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