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Jewelya Nelson

@jewelyanelson

Administrative and operations professional who streamlines scheduling, client communications, and CRM systems to keep teams moving.

United States
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What I'm looking for

I’m looking for an administrative support and operations role where I can run scheduling and communications at high volume, manage confidential records accurately, and improve workflows using CRM and organized systems in a fast-paced, client-focused environment.

I’m a highly organized, proactive administrative professional supporting fast-paced teams with strong client communication, calendar coordination, and day-to-day operational streamlining. I’m known for managing multiple priorities with professionalism, attention to detail, and reliable problem-solving in both in-person and remote environments.

As a Leasing Professional, I managed high-volume communications across phone, email, and in-person interactions while maintaining exceptional service standards. I coordinated scheduling, documentation, lease processing, and resident onboarding, maintained accurate records, tracked lead pipelines, and supported operational efficiency and occupancy goals through CRM systems. I also collaborated across departments to ensure seamless move-in coordination and resident satisfaction.

Previously, as a Case Records & Data Entry Specialist (Remote), I handled sensitive case records and payment documentation with strict confidentiality and accuracy. I coordinated high-volume administrative workflows to meet legal deadlines, improved file retrieval efficiency through organizational systems, and communicated professionally with clients regarding scheduling, documentation, and payment coordination.

In concierge and systems-support roles, I coordinated travel arrangements, dining reservations, event logistics, and vendor liaisons, while also handling RSVP tracking, budgeting, and guest communications. I’ve also overseen scheduling, inventory management, procurement, client coordination, and marketing/social media coordination—always building organized operational systems that keep daily business running smoothly.

Experience

Work history, roles, and key accomplishments

JA

Concierge

Jamestown Properties - Avalon

Jan 2025 - Jan 2026 (1 year)

Coordinate travel arrangements, dining reservations, event logistics, and personalized concierge services for residents and guests. Manage complex scheduling requests and support event planning operations including vendor coordination, RSVP tracking, and guest communications.

RB

Case Records Data Entry Specialist

Rush Bail Bonds

Jan 2018 - Jan 2026 (8 years)

Handle sensitive case records and payment documentation, including scheduling logistics and accurate digital database updates with strict confidentiality. Coordinate high-volume administrative workflows to meet legal deadlines and improve file retrieval efficiency.

XM

Systems & Supply Administrator

XO Betty MedSpa

Jan 2024 - Jan 2025 (1 year)

Oversee administrative operations including scheduling, inventory management, procurement, and client coordination. Manage client communications, payment processing and documentation accuracy, and support marketing initiatives and social media coordination.

Education

Degrees, certifications, and relevant coursework

Jewelya hasn't added their education

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Tech stack

Software and tools used professionally

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