JE Tara Perico
@jetaraperico
Security professional and fraud analyst focused on incident investigations, risk prevention, and customer-first resolution.
PhilippinesWhat I'm looking for
I’m a security-focused professional with experience maintaining high-visibility monitoring and executing detailed investigations by strictly following standard operating procedures. I coordinate with law enforcement during major crimes or upon explicit client request, while staying focused on asset protection and peace of mind.
Before security, I built a strong foundation in fraud and escalation work—reviewing suspicious activities, investigating potential fraud, and helping customers through phone support. I’m known for quick decision-making after investigation outcomes, clear communication, and staying attentive to customer needs while supporting assigned goals and team performance.
Experience
Work history, roles, and key accomplishments
LSC Guard
Deep Sentinel Security
Mar 2025 - Present (1 year 4 months)
Maintained high-visibility monitoring of client properties to ensure asset protection and peace of mind. Investigated security incidents by following standard operating procedures and coordinated with law enforcement when needed.
Escalation Specialist
StealthMonitoring(UCITPhil.Inc)
Mar 2023 - Mar 2025 (2 years)
Reviewed and investigated suspicious management activities and escalations. Made decisions on outcomes and took action by following site protocols and processes.
Fraud Analyst
Concentrix CVG / Citibank
Apr 2021 - Jan 2023 (1 year 9 months)
Reviewed accounts for potential account takeover and first-party fraud, and supported customers through phone interactions. Focused on security during conversations to ensure accurate resolution of customer concerns.
Provided customer servicing to resolve outstanding balances, including offering acceptable payment plans for customers who could not pay. Focused on communication and customer satisfaction while meeting performance goals.
Education
Degrees, certifications, and relevant coursework
Rizal Technological University
Bachelor of Business Administration, Business Administration
2005 - 2010
Completed a Bachelor of Business Administration at Rizal Technological University from 2005 to 2010.
Availability
Location
PhilippinesAuthorized to work in
Job categories
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