Nathaniel Laudit
@nathaniellaudit
Detection Specialist and customer-focused operator, skilled in live monitoring, incident reporting, and rapid escalation.
What I'm looking for
I’m a Detection Specialist with experience monitoring live video feeds and motion-triggered alarms to identify suspicious activities, report incidents to the right teams, and ensure proper documentation. I operate monitoring systems efficiently while maintaining situational awareness and supporting security operations through timely escalation and detailed reporting.
Previously, I worked as a Content Moderator reviewing user-generated content across social media, forums, and support channels to enforce platform policies and remove inappropriate material. I also bring customer-facing strengths from my Call Center Agent experience handling travel bookings and reservations, resolving inquiries, and documenting interactions—supported by my quick learning, multitasking, and commitment to high-standard service.
Experience
Work history, roles, and key accomplishments
Detection Specialist
GardaWorld Security (ECAM)
Nov 2024 - Dec 2025 (1 year 1 month)
Monitored live video feeds and motion-triggered alarms to identify suspicious activity, then reported incidents and maintained event documentation. Operated monitoring systems to support security operations through timely escalation and detailed reporting.
Content Moderator
Callhounds Global
May 2022 - Jan 2023 (8 months)
Monitored and reviewed user-generated content across social media, forums, and support channels to enforce platform policies. Removed inappropriate material and helped maintain a safe online environment through consistent moderation.
Call Center Agent
WNS Global Services
May 2023 - Present (3 years)
Assisted customers with travel bookings and reservations, resolved inquiries, and documented interactions. Maintained service quality while supporting smooth booking operations.
Education
Degrees, certifications, and relevant coursework
New Era University
Senior High School Diploma, Information and Communications Technology
2018 - 2020
Completed a Senior High School diploma in Information and Communications Technology at New Era University from June 2018 to October 2020.
New Era University
Junior High School Diploma
2017 - 2018
Earned a Junior High School diploma at New Era University from June 2017 to May 2018.
Availability
Location
Authorized to work in
Job categories
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