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Cel MamarilCM
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Cel Mamaril

@celmamaril

Experienced fraud analyst and customer service professional skilled in investigations and collections.

Philippines
Message

What I'm looking for

I seek a role where I can apply fraud investigation and collections expertise, work collaboratively, and grow professionally in a customer-focused financial services environment.

I am an experienced fraud analyst and customer service professional with a background in financial investigations, collections, and technical customer support. I have monitored transactions, investigated suspicious activity, validated documents, and handled high-volume inbound and outbound customer interactions for global service providers.

I bring strong communication, critical thinking, and time-management skills, plus hands-on experience negotiating payment plans and resolving account issues. I am self-directed, organized, and committed to staying current on fraud trends and technologies to protect customers and businesses.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

KF

Kingfisher School of Business and Finance

Bachelor of Science in Management, Business Management

2012 - 2017

Completed a Bachelor of Science in Management with a major in Business Management.

PS

Pangasinan National High School

High School Diploma, General Secondary Education

2008 - 2012

Attended secondary education at Pangasinan National High School completing high school studies.

Tech stack

Software and tools used professionally

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Cel Mamaril - Fraud Analyst - Concentrix CVG Philippines, Inc. | Himalayas