At Wema Bank Limited, I manage retail and corporate customer relationships, resolve enquiries and complaints through closure, and coordinate onboarding and account servicing. I work with internal teams to move customer requests forward and keep clients informed.
Previously, at Polaris Bank Limited, I supported customer relationships, onboarding and loan processing, including bank guarantee bookings, renewals and enhancements. I also provided executive and administrative support through meeting coordination, correspondence, reports and accurate records.
