Jessica Sandoval
@jessicasandoval1
I’m a BDC Agent and bilingual automotive sales consultant who turns leads into confident purchases.
What I'm looking for
I’m a BDC Agent who helps customers move from first contact to a smooth vehicle purchase. I provide bilingual support through phone, email, and in-store assistance, scheduling appointments and following up on leads with clear, professional communication.
I strengthen sales performance by identifying customer needs, presenting appropriate options, and maintaining strong relationships throughout the process. I use CRM software to track interactions and follow-ups, keep organized records, and coordinate with other departments to support customer satisfaction end-to-end.
Before automotive sales, I built deep experience in patient care as a Home Health Aide/Caregiver/Hospice aide and in assisted living settings. I supported daily living activities, monitored vital signs, documented care in patient charts, and helped with admissions, discharges, and transfers while communicating updates to interdisciplinary teams.
I’m grounded in compliance, attention to detail, and compassionate service. From administering medications as directed to helping develop individualized care plans and ensuring HIPAA-aligned professionalism, I bring the same reliability and responsiveness to every customer and patient interaction.
Experience
Work history, roles, and key accomplishments
BDC Agent / Sales Consultant
You Drive Auto, LLC
Jul 2025 - Present (11 months)
Provided bilingual customer support through phone, email, and in-store assistance, scheduling appointments and following up on leads using CRM. Assisted clients throughout the vehicle purchasing process and coordinated with other departments while maintaining BDC compliance.
Home Health Aide / Caregiver
Bellaire Residential Assisted Living and Memory Care
Sep 2022 - Jul 2024 (1 year 10 months)
Supported daily living activities, administered medications as directed, and monitored vital signs for hospice and residential care patients. Maintained accurate patient charts, assisted with admissions/discharges/transfers, and communicated changes to supervisors and the interdisciplinary care team.
Personal Care Assistant
Rambling Oaks Courtyard Assisted Living Facility
Apr 2015 - Nov 2021 (6 years 7 months)
Provided personal care assistance including bathing, dressing, feeding, and mobility support, while helping prevent bedsores through turning and repositioning. Documented care in patient charts, monitored vital signs, supported admissions/discharges/transfers, and collected specimens for laboratory testing.
Education
Degrees, certifications, and relevant coursework
Billy Ryan High School
High school diploma, High school
Earned a high school diploma from Billy Ryan High School in Denton, Texas.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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