Jess Smith

I’m a BDC Director with a strong track record of setting sales goals and building strategies that drive performance. I manage and coach sales associates—handling hiring, training, motivation, and ongoing performance monitoring—while leveraging deep knowledge of car features and benefits to support customers through every transaction.

Beyond sales, I bring a “background in fire and Emergency Medical Services” where I assess patient condition, prioritize those most in need, and deliver emergency treatments including CPR and first aid. I’ve also served in patient-facing coordinator roles protecting HIPAA rights, scheduling appointments, and responding to emergencies, and I’ve worked in tissue recovery and lab management preparing specimens, supporting research education, and managing client relationships.