Open to opportunities

Kayelin Lanham

@kayelinlanham

Message

I am a detail-oriented caregiver with 8 years' experience in patient support.

United States

Message

What I'm looking for

I seek patient-centered roles in healthcare or community support where I can use medication administration, memory care, and developmental-disability experience while growing professionally in a supportive, stable environment.

I am a detail-oriented caregiver with 8 years of experience providing compassionate support across in-home care, medical offices, and community settings.

I have strong experience in medication administration, patient care, memory care, and supporting individuals with developmental disabilities, and I hold CPR, First Aid, and BLS certifications.

My background includes roles as a Medical Assistant, Direct Support Professional, Night Auditor, and Customer Service Insurance Agent, which demonstrates adaptability across healthcare and customer-service environments and a track record of reliable documentation and patient monitoring.

I am currently pursuing an Associate's degree in Criminal Justice at University of Phoenix (March 2025 to Present) and seek opportunities where I can apply clinical care skills, support vulnerable populations, and continue professional growth in patient-centered settings.

Experience

Work history, roles, and key accomplishments

Customer Service Insurance Agent

Bloom Insurance Company

Oct 2024 - Aug 2025 (10 months)

Provided remote customer service for insurance policyholders, resolving inquiries and processing account updates to maintain client satisfaction.

Customer Service Outbound Calling CRM Software Data Entry Fraud Prevention Communication

Direct Support Professional

Tobosa Developmental Services

Aug 2024 - Oct 2024 (2 months)

Delivered direct support to individuals with developmental disabilities, assisting with daily living tasks and community integration to promote independence.

Developmental Disabilities Experience Personal Care Client Services Communication Documentation

Night Auditor

Days Inn

Sep 2022 - Dec 2023 (1 year 3 months)

Performed night audit and front desk operations including cash handling and nightly financial reconciliation to ensure accurate reporting and guest service.

Night Audit Guest Service Documentation Communication Microsoft Excel

Medical Assistant

Kymera Independent Physicians

Jan 2022 - Sep 2023 (1 year 8 months)

Assisted clinicians with patient care, vital signs, and administrative duties in an outpatient setting to support efficient clinical workflows.

Medical Office Experience Vital Signs Patient Care HIPAA Documentation CPR

Caregiver

Ambercare

Nov 2021 - Apr 2022 (5 months)

Provided in-home caregiving including medication reminders, meal preparation, shopping, and personal care to support client safety and daily functioning.

Personal Care Home Care Client Services Dementia Care Communication

Caregiver

Aspire Developmental Services

Apr 2016 - Dec 2019 (3 years 8 months)

Supported clients with developmental disabilities by assisting with errands, personal care, medication support, and household tasks to maintain community living.

Developmental Disabilities Experience Personal Care Medication Assistance Community Support Cooking Documentation