At Blessing Computers, I resolve 100–150 customer inquiries each day across phone and digital channels, helping maintain customer satisfaction and repeat business.
I've turned dissatisfied customers into loyal, long-term clients through professional complaint resolution and follow-up. I also host Zoom product seminars, review customer feedback trends, and contribute to relationship-focused engagement that supported over ₦200M in revenue within two years.
Previously at Mojoy Investment Ltd and Ngalaba Ltd, I managed customer interactions from first contact through payment confirmation, maintained accurate client records, and resolved complex complaints by phone and email. I use Zoom and Google Meet to understand customer needs and provide tailored guidance.
My earlier work as a secretary strengthened my attention to detail in correspondence, scheduling, document formatting, archiving, and cross-department coordination. I bring more than 10 years of customer-facing experience, CRM knowledge, and dependable support in high-volume environments.
