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Jessica Graham

@jessicagraham2

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Accomplished executive leader in operations, compliance, finance, and nonprofit development.

United States

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What I'm looking for

I am seeking a role overseeing operations, compliance, and finance at a mission-driven organization where I can grow programs, secure funding, and lead teams to measurable outcomes.

I am an accomplished executive with broad experience in operations, compliance, finance, marketing, and project management. I have a proven track record increasing occupancy and revenue, managing multi-million-dollar projects, securing grants and funding, and leading teams through change to improve performance and compliance.

I have led COVID-19 response efforts across multiple counties, directed services for 100+ disabled clients, implemented organization-wide compliance programs, and driven fundraising and business development initiatives. I focus on strategic planning, financial sustainability, and collaborative leadership to deliver measurable results.

Experience

Work history, roles, and key accomplishments

Current

Executive Director

Current

Family Works

Jul 2024 - Present (1 year 2 months)

Lead strategic and operational plans, directing services for over 100 disabled clients across 12 counties while driving fund development and grant acquisition. Optimize financial and human resources to ensure programmatic excellence and long-term sustainability.

Strategic Planning Program Management Fundraising Nonprofit Compliance Financial Management Stakeholder Engagement Change Management

Executive Director, RCFE Administrator

MBK Senior Living

Aug 2023 - Jul 2024 (11 months)

Directed day-to-day operations for an 88-bed community, leading 50+ staff and increasing occupancy by over 28% while improving clinical compliance. Managed annual budget, cost controls, admissions, and resident relations to maximize profitability and satisfaction.

Operations Management Budgeting Admissions Resident Relations Sales Marketing Regulatory Compliance

Chief Compliance Officer

Starmount Healthcare Management

Jul 2021 - Aug 2023 (2 years 1 month)

Directed organization-wide compliance across Chiropractic, Medical, and Management businesses, authored SOPs, oversaw billing/operations, and managed audit response and contract execution. Identified and secured grant and RFP funding to support operational initiatives.

Healthcare Compliance SOP Development Billing Operations Contract Management Change Management

Project & Preparedness Director

Starmount Healthcare Management

Jul 2020 - Jul 2021 (1 year)

Managed operations and led the COVID-19 Response Team delivering services to over 39 counties, overseeing labor, productivity, quality control, compliance, and safety measures. Directed cross-functional teams and developed organizational COVID-19 compliance plans.

Emergency Response Project Management Pandemic Response Team Leadership Contract Management

Director of Marketing & Public Relations

Starmount Healthcare Management

Apr 2019 - Jul 2020 (1 year 3 months)

Created marketing assets and managed business partnerships to drive growth, developed RFP proposals and programs that expanded service offerings. Coordinated cross-functional project support to increase market awareness.

Marketing Strategy Public Relations Partnerships RFP Project Management Content Creation Business Development

Finance & Facilities Project Manager

Starmount Healthcare Management

Feb 2018 - Apr 2019 (1 year 2 months)

Managed facilities, design and build-outs totaling over $4.0M, sourced grants, and generated and monitored organizational budgets to ensure safe, functional environments. Coordinated subcontractors and financing for remodels and builds.

Facilities Management Project Management Budgeting Vendor Management Financial Reporting

Office Manager

Finney Builders

Mar 2017 - Apr 2018 (1 year 1 month)

Provided full-cycle bookkeeping via QuickBooks, processed weekly payroll, managed invoices and payments, and organized office operations to support project delivery. Coordinated vendor communications and scheduled job meetings.

Quickbooks Bookkeeping Payroll Processing Invoicing Office Management Scheduling

Regional Sales Manager

Tarheel Bark (Garick, LLC)

Dec 2013 - Jun 2017 (3 years 6 months)

Managed regional sales efforts for mulch and soil products, prepared sales reporting and budgets, and led field teams to increase market awareness and client satisfaction. Conducted sales forecasting and executive reporting.

Sales Management Budgeting Reporting Client Communication Team Leadership Field Operations Product Knowledge

Facilities Manager

Tarheel Bark (Garick, LLC)

Jun 2011 - Dec 2013 (2 years 6 months)

Developed and implemented an onsite retail sales plan that increased revenue by $2.0M in the first year and managed worker's compensation, OSHA, stormwater, and safety programs. Oversaw HR functions including hiring, reviews, and terminations.

Retail Sales Revenue Growth HR Management OSHA Quality Control Inventory Management

Business Office Manager

Aegis Senior Living

Jun 2006 - Apr 2011 (4 years 10 months)

Oversaw daily financial operations including accounts receivable/payable, payroll administration, insurance, and long-term care billing while supporting resident relations and facility tours to maintain high-quality care. Implemented operational changes to improve service delivery.

Accounts Receivable Accounts Payable Payroll Administration Customer Service Inventory Management Financial Operations

Administrative Manager

Novato Chamber of Commerce

Feb 2004 - Jun 2006 (2 years 4 months)

Planned and hosted community and member events, managed the website and grant applications, and built a membership database in Microsoft Access while handling QuickBooks financials and ADP payroll. Led employee onboarding and training.

Event Management Quickbooks Onboarding Marketing Budget Management