Jessica Abernathy

Served as a key advisor to the Board of Directors, providing strategic guidance on membership growth, corporate partnerships, and industry advocacy. Fostered vendor relationships and sponsorships, ensuring long-term support for the organization's mission and financial stability.

Combined passion for animal care with expertise in business development to provide specialized coaching services for pet care business owners. Empowered entrepreneurs with the tools and strategies needed to grow their client base, enhance profits, and achieve a balanced work-life dynamic.

Accomplished marketing and business operations specialist with a proven track record in driving growth and engagement for organizations across multiple industries. Expert in social media marketing, email campaigns, Google AdWords, Facebook and YouTube advertising, and video editing. Adept at podcast production, content creation, creator growth strategies, and fostering vibrant online communities.

Managed company-wide training programs for over 3,000 employees. Developed and authored FAA-compliant manuals, designed emergency procedures, and led new hire onboarding and ongoing training initiatives to ensure regulatory compliance and operational excellence.

Leveraged passion for animal care and expertise in digital marketing to build a thriving online platform. The podcast's mission is to educate and inform pet parents on a range of topics, from nutrition to behavior and care, helping enhance the lives of pets and their families.

Led and executed comprehensive marketing initiatives across social media platforms and email campaigns. Responsible for planning, creating, and optimizing content to increase brand awareness, audience engagement, and campaign effectiveness.

Supported the launch and expansion of the subscription food program, introducing new products to the U.S. market and advising on growth strategies. This involved market entry and strategic planning.

Managed social media marketing, website maintenance, and team mentoring. Enhanced brand presence and operational efficiency through digital and administrative leadership.

Oversaw all operations at the Denver hub, including aircraft gate assignments, staff scheduling, customer complaint resolution, and day-to-day logistics. Led a large, cross-functional team to ensure efficient, safe, and customer-focused airport operations.

Oversaw client growth and management, staff engagement, hiring, payroll, and daily operations. Led initiatives to enhance customer satisfaction and streamline business processes.

Developed and launched a comprehensive membership program, executing targeted strategies through email and social media marketing to drive significant membership growth. Oversaw campaign planning, content creation, and engagement initiatives to enhance member acquisition and retention.

Delivered high-quality customer service, addressing passenger needs and resolving issues to ensure a positive travel experience. Focused on customer satisfaction and problem resolution.

Directed membership growth and retention strategies, enhancing member engagement and delivering value-added programs to increase loyalty. Focused on building a strong and engaged member base.

As the founder and operator, transformed a local pet care service into a leading business renowned for its reliable, compassionate, and personalized care for pets. With a dedicated team of 40 professionals, serving over 2,000 clients, established a trusted name in the pet care industry.

Led regional sales efforts, developed key accounts, and implemented strategies to drive revenue growth and market expansion. Focused on achieving sales targets and increasing market share.

Drove sales and business growth through strategic account management, relationship building, and targeted sales initiatives. Focused on expanding market reach and increasing revenue.

Created engaging blog content to attract new clients and boost SEO rankings, increasing online visibility and customer acquisition. This role focused on content strategy and digital presence to drive business growth.