Open to opportunities

Jesse Obadan-uduehi

@jesseobadan-uduehi

Message

Remote Virtual Assistant and customer support specialist delivering organized CRM, tickets, and automation.

Nigeria

Message

What I'm looking for

I’m available immediately for remote full-time, part-time, or contract roles. I want to support teams with CRM/ticket handling, administrative workflow, and automation, working across time zones with clear priorities, deadlines, and strong collaboration.

I’m a results-driven Virtual Assistant and Remote Customer Support Specialist with hands-on experience managing customer support operations, CRM pipelines, and administrative workflows across 12+ tools. I’ve managed 85+ support tickets using Freshdesk and Zendesk, configured 7 active ticket views at admin level, and tracked priorities with first-response deadline handling.

I also build streamlined client communication systems—configuring HubSpot, Zoho CRM, and Pipedrive for lead tracking and multi-stage sales pipelines. From Zapier automations (e.g., Gmail-to-Google Sheets with 5+ successful daily runs) to scheduling recurring meetings and maintaining organized cloud file libraries, I bring reliable time management, accurate data entry, and detail-oriented documentation to every remote engagement.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Monaco's Empire

Jan 2024 - Present (2 years 5 months)

Configured and managed HubSpot, Zoho CRM, and Pipedrive to organize contacts and run a 5-stage sales pipeline. Managed 85+ customer support tickets in Freshdesk/Zendesk, configured Zendesk admin ticket views, and automated daily Gmail-to-Google Sheets workflows with Zapier.