Jerver Samayoa jr

I’m a detail-oriented Data & Operations Analyst focused on data validation, reporting systems, and process optimization in fast-paced business environments. I’ve built solutions that improve operational workflows while ensuring data accuracy across cross-functional teams.

At my previuos role, I designed and implemented a reporting management system tracking 10–30 daily operational reports, improving workflow visibility and reducing late submissions by 25% through root-cause analysis. I queried and validated operational datasets using SQL and relational databases to ensure accuracy and consistency across reporting systems.

I also built performance tracking processes and collaborated cross-functionally to support operational decision-making and improve process efficiency. Previously, in customer service at Conduent, I managed high-volume interactions while maintaining service quality and operational response-time standards, documenting cases accurately in internal systems.

Today, I continue developing structured workflows through an independent creative project—planning, documentation, and content operations—while refining how I organize data and execution. I’m especially interested in operations-focused roles involving structured business processes, sales support, and workflow optimization.