Maria Isabel Valladares
@mariaisabelvalladare
Business analysis and project coordination at Perfiles y Soluciones Logísticas, tracking KPIs and coordinating corrective actions across client accounts.
GuatemalaWhat I'm looking for
At Perfiles y Soluciones Logísticas, I coordinated operational activities and priorities across client accounts, working with teams in the United States, Canada, and Mexico. I monitored KPIs and deadlines, prepared reports, and maintained data accuracy using Salesforce, AS400, and internal systems.
At Conduent Business Services Guatemala | UPS, I conducted internal process audits and analyzed records to identify discrepancies, compliance risks, and improvement opportunities. I documented findings and coordinated with Compliance and Fraud teams on escalations and corrective actions.
I’m interested in supporting data-driven decisions and cross-functional improvement initiatives. My work has included business operations, process auditing, project coordination, reporting, and continuous improvement.
Experience
Work history, roles, and key accomplishments
Administrative and Logistics Coordinator
Perfiles y Soluciones Logísticas
Jan 2024 - Jan 2026 (2 years)
Coordinated operational activities and priorities across client accounts, working with cross-functional teams in the United States, Canada, and Mexico. Monitored KPIs, deadlines, and operational records; prepared reports and maintained data accuracy using Salesforce, AS400, and internal systems.
Internal Process Auditor
Conduent Business Services Guatemala | UPS
Jan 2017 - Jan 2024 (7 years)
Conducted internal process audits, reviewing documentation and records against established procedures, risk criteria, and quality standards. Analyzed cases and operational data to identify discrepancies, compliance risks, and opportunities for process improvement.
Education
Degrees, certifications, and relevant coursework
Google Project Management Professional Certificate, Project Management
Completed the Google Project Management Professional Certificate via Coursera in 2026.
Universidad Rafael Landívar
Bachelor's Degree (pending), Business Administration
Completed coursework for a Business Administration degree; degree conferral pending as of 2026.
Tech stack
Software and tools used professionally
Availability
Location
GuatemalaAuthorized to work in
Salary expectations
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