At Orkin Pest Control- Debt Collection, I handled inbound and outbound calls related to account support and collections. I scheduled appointments, updated customer information, and documented call activity and service details in internal systems.
At Vision Buddy Inc., I managed customer communication by phone and email, entered orders, and maintained CRM records for clients, doctors, and practices. I also presented product information and supported onboarding for new accounts.
At U.S. Postal Service Mail Processing Facility, I processed mail and tracked secure mail items using established procedures. I also communicated with customers about mail services and delivered mail to post offices and business customers using USPS vehicles.
My experience includes remote customer support, email support, data entry, and administrative coordination, along with using CRM software and common workplace tools.
